Tom was great to work with. He tested my apartment for mold back in September. I meant to send a review along time ago but then got busy with life. He gave me some helpful information and peace of mind to know my apartment unit was ok to move back into after, my unit sustained pretty serious water damage. Thank you all for your help.
Tom and his crew did a great job hunting down the source of a water leak after we had our roof replaced. The roofing company came out once to "repair" the issue and then claimed the leak was coming from a window... It took Tom and his crew less than 30 minutes to not only identify the problem but to also provide video evidence of the issue. Even if I can't get insurance to force the roofing company to fix the repair, I at least know exactly what needs to be fixed!
Violet Frog did an amazing job cleansing our new home! Everything was cleaned and sanitized thoroughly and the house feels better than new. Tom and the staff are incredibly detail-oriented and very friendly. I highly recommend them for any environmental remediation and cleaning.
Mold issue? These are the guys you want. I contacted multiple restoration companies about my mold issue in my hallway bathroom. Most of them indirectly told me my job wasn't cost effective for them, one did directly. ServPro took some pictures of my ceiling and walked out. Another company lost their mold test results they sent to the lab. Regardless, Violet Frog showed me they actually cared. Other companies would look at a tiny dime-sized water stain on my ceiling and scoff. Tom didn't, I told him I smelled mold and he took it seriously. He considered the possibility that the stain could be the tip of the iceberg of a larger issue. Tom was knowledgeable about how mold grows, how it can spread, how water can seep into wood + drywall and cause issues in dark spaces even if there isn't a consistent source of moisture. He understands that mold releases gas as it grows that can cause damage to your raspatory health. He even let me know the root cause of the issue where my upstairs neighbor could not. (toilet leak) And best of all, they were kind, professional, and an overall pleasure to work with.
Tom and the Violet Frog crew spent about 10 weeks doing remediation on my home for mold. The mold was in every room but one, and it had a seperate HVAC system, as well as in the garage and basement. Tom did a wonderful job of answering questions and explaining to us about mold and how it spreads. He started with testing everywhere and when he got the results he told me I had to leave for health reasons. Tom "left no stone unturned", as the expression says, in tracking down the different sources of the mold and in the process even found a small water leak in the space between the floors that would have become a big problem if not discovered. He also had a small amount of panneling carefully taken down in several rooms and found mold behind it. He then removed more panneling and treated the area that had mold and then carefully replaced the panneling. He used the chlorine dioxide gas to kill the mold in every room and set up racks/shelves in the garage to put all my curtains and things out to be treated with the same gas. Everything I owned was cleaned outside with 1st air pressure to remove the mold before it was treated with the gas.
The crew were wonderful to work with and laughed, sang and danced as they worked creating a very pleasant atmosphere to be around. Tom made suggestions of ways that we could divert water away from the house, had his crew clean out our gutters w/ strong water pressure to ensure all dirt residue was gone. They all did a very complete job! Where wallboard had to be removed they did an excellent job of patching in the new replacement and in some cases could repaint the area so it looked perfect. I am happy to recommend them to anyone dealing with a mold problem. They couldn't have been more helpful or professional!
It was a pleasure working with Tom and the Violet Frog team. In addition to mold remediation, Tom specializes in leak detection and was very responsive and willing to answer my many questions thought the process.
Used them on a smaller issue in one place and now using them again for another larger issue at a different location. Both times the team has been able to come out quickly and do initial tests. The turn around from the lab for the mold and toxin tests is about 2 days which provides you with a pretty good picture of the situation very quickly. On the first job they were also able to scheduled the remediation almost immediately after the lab tests came back and I imagine this will also be true for the second job.
Professional and informative. Recommend to anyone needing mold care.
Violet Frog was highly recommended by a residential investor friend. Tom and his team went above and beyond to remediate a contaminated crawlspace. Highly recommended!
Highly recommend Tom and the crew at Violet Frog!! Tom is very responsive and good at communicating what the critical issues are and how they will go about fixing them. His crew was incredibly efficient and left the house cleaner than the way they found it! If there were to be a silver lining to the mess of a home buying situation we found ourselves in it would be finding these guys. Will definitely be using them during our next due diligence period, and you should too!
The Highest Certified, the Most Qualified Environmental Company in and around Atlanta